There has been much discussion lately about the rising cost of air travel, with talk of increased landing charges for Heathrow and Gatwick and fuel charge supplements affecting most major airlines. Couple that with the cheap airlines like RyanAir and EasyJet adding-on for hold baggage and golf clubs, and the whole scene becomes extremely confusing. people are up in arms about early boarding charges and 'long leg' premiums. All are classed as stealth charges making cheap ticket prices a misleading selling ploy.
Luckily the Office of Fair Trading has clamped down on these practices so that at least the surcharges are included in the price, if not the luggage charge. Now lets turn our attention to something else which continues to irritate me.
I regularly use TicketMaster for concert and sporting event tickets. They have hidden charges too. This week I ordered six tickets with face value £15 each for a rugby game at Twickenham. I was then charged a booking fee of £2.40 per ticket, and postage of £2.20. As I could only order two tickets at a time that cost me postage on each transaction. The whole package was £109.80, a 22% premium on their face value.
So, I went directly to the RFU box office as I was passing, but they were not selling tickets for this event, it was TicketMaster or nothing. What I want to know is why don't they just say the tickets are £18.40 including P & P, up front, so we all know where we stand, or in this case, sit?
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